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Patient safety

Whether you're a patient, visitor, health-care provider or support staff, we each play important roles in keeping our health-care facilities safe for patients and staff.

In this section

  • Infection control

  • Current outbreaks

  • Precautions for patients & visitors

Featured services

  • ReAct Adult Protection Program

    The ReAct Adult Protection Program receives reports, provides consultation and …

  • Ethics services

    Our role is to support you in identifying, analyzing, and resolving ethical iss…

  • Canines for Care

    Led by a multi-disciplinary team of medical professionals, dog handlers and inf…

More information for patients and visitors

Health records and privacy

If you received care at any of our locations, you can request copies of your medical record or health information. Find out how and learn more about the steps we take to protect the privacy of your information.

Compliments and complaints

VCH invites you to share your patient care feedback through the Patient Care Quality Office (PCQO). It is an accessible and transparent point of contact to share compliments and complaints regarding quality of care.